Why People Face Problems in Transacting Online

 The world has become online now. With people going online for all their daily needs, like grocery shopping, clothings, footwear and all other needs. The process is called e-commerce. 

Shopping online requires payment and there are various methods to do online shopping. Some of them are credit cards, debit cards, online payment wallets, cash on delivery. 

Doing a online transaction through debit cards, credit cards and e-wallets need involvement of third party companies mostly banks and other payment institutions. 

When there is a problem and error in the transaction through debit card, credit card and e-wallets your online payment will not get through and transaction will fail. You need to know how to avoid failure of online payments. One very important reason for failure is because certain merchants may have an upper limit on transactions. If the transaction exceeds that amount, it gets declined.

Tips to reduce online payment failure - 

  1. Match the IP and Billing Address Information. ...
  1. Encrypt Data
  1. Use Payment Tokenization
  1. Require Strong Passwords
  1. Implement 3D Secure
  1. Request the CVV
  1. Use Strong Customer Authentication (SCA)
  1. Monitor Fraud Continuously


What happens when your online payment fails?

In case you experience a failed online transaction you need to check the TAT allowed by your service provider to resolve this issue. If the institution fails to resolve within this timeline you need to file an official complaint with your service provider or third party facilitating the online transaction. 
online payment failure
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